🛡 Responsible Gaming Policy

1111db Responsible Gaming — Your Control, Your Decision

1111db believes entertainment should be enjoyable and safe. Our responsible gambling tools help you play within healthy limits — for players aged 21 and above.

Why Responsible Gambling Matters

Online casino and sports betting are a form of entertainment. However, without following the right guidelines, they can lead to financial or mental health problems. 1111db always places your wellbeing as the highest priority. We want every player to enjoy themselves within their means and time.

Responsible gambling is not just about deciding how much to deposit — it includes understanding your own behaviour, taking breaks when needed, and seeking help immediately if you notice a problem. Our platform offers multiple protective tools that you can use at any time.

Remember: gambling does not guarantee winnings. Placing more bets to recover lost money is never the right decision. Never bet more than you can afford to lose.

Age Restriction

1111db is for people aged 21 and above only. Use of the platform by minors is strictly prohibited. We follow a strict policy on age verification.

Experiencing a Problem?

If you feel gambling is having a negative impact on your life, contact our 24/7 live chat support right now or email us at [email protected].

Our Protection Tools

Set Deposit Limits

You can set a deposit limit on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately and cannot be increased until the specified period has passed.

Deposit Control

Session Time-Out

Use the time-out feature when you need a short break. You can temporarily suspend your account for any period from 24 hours up to 6 weeks.

Temporary Break

Self-Exclusion

If you feel gambling is getting out of your control, apply for self-exclusion. This feature allows your account to be closed for a minimum of 6 months or permanently.

Long-Term Protection

Set Bet Limits

Decide in advance how much you will bet in a session or within a set period. This keeps you protected from impulsive decisions.

Betting Control

Reality Check Reminders

Pop-up reminders at set intervals will let you know how long you have been playing and how much you have deposited. This helps you play with awareness.

Awareness Notifications

24/7 Support Service

Our Bengali-speaking support team is here for any problem. Contact us on live chat or at [email protected] for prompt assistance.

Round-the-Clock Support

Signs of Problem Gambling

Spending beyond your budget or taking out loans
Placing more bets to try to recover money you have lost
Hiding your gambling from family and friends
Neglecting work, studies or family responsibilities
Feeling anxious or irritable when you cannot play
Having difficulty covering everyday expenses
Trying to stop playing but repeatedly returning

Tips for Safe Play

Set a budget before you play and stick to it strictly
See gambling as entertainment, not as a source of income
Take regular breaks and keep your playing time limited
Avoid playing when you are under the influence of alcohol or under mental stress
Only bet what you can afford to lose
Withdraw your winnings in time rather than betting them again
Spend time with family and friends and nurture other hobbies

How to Set a Deposit Limit

After logging in to your account, go to the "Account Settings" section. Look for the "Responsible Gambling" option there. Select deposit limit and set your daily, weekly or monthly limit. Changes take effect immediately. A 24-hour cooling-off period is required if you want to increase the limit.

The minimum deposit amount at 1111db is ৳300. You can set any amount above this as your maximum limit. This limit applies across all payment methods — bKash, Nagad, Rocket and Upay.

Self-Exclusion Process

To apply for self-exclusion, contact our 24/7 live chat or email us at [email protected]. After verifying your identity, your account will be closed for the period you choose.

No marketing communications will be sent during the self-exclusion period. To reactivate your account after the period ends, another application and a 7-day waiting period are required. This policy exists for your protection.

Protection of Minors

1111db is for people aged 21 and above only. If minors can access your device, please use parental control software.

If you suspect that a minor has used your account, notify us immediately at [email protected]. We will take the necessary steps without delay. Keep passwords secure at home and do not leave your device unattended while logged in.

Support and Contact

Speaking up about a gambling problem takes courage. Our team is by your side with complete confidentiality. Reach us through any of the options below.

Live Chat Support

Our Bengali-speaking support team is available on live chat 24 hours a day, 7 days a week. Ask for help at any time on any responsible gambling matter — deposit limits, time-out or self-exclusion.

Email Support

To share details or to apply for self-exclusion, email us at: [email protected] — we aim to respond as quickly as possible.

Frequently Asked Questions

Yes, deposit limits take effect as soon as they are set. However, to increase a limit, you must wait through a cooling-off period — this protects you from decisions made in the heat of the moment.

No. Any attempt to open a new account using your identity during the self-exclusion period will be automatically rejected. Activating self-exclusion means you have decided to stay completely away from the platform — we respect that decision.

Time-out is a temporary break — from 24 hours up to 6 weeks. Your account reactivates automatically when the period ends. Self-exclusion is a long-term or permanent solution — for a minimum of 6 months, and additional steps are required to reactivate. If you feel your gambling habits are out of control, self-exclusion is the right choice.

No. 1111db is for people aged 21 and above only. Age is verified at registration. Minors must never use this platform, and should not do so.

Follow a simple rule: after deducting essential expenses (rent, food, bills, family needs) from your monthly income, only a small portion of what remains should be your maximum entertainment budget. Set that amount as your deposit limit.

Our support team is always ready to help. Email us at [email protected] or speak to us directly on live chat. Our Bengali-speaking team will listen to you with full confidentiality and provide appropriate guidance.

Play Responsibly,
Enjoy the Experience

Make informed decisions, stay within your limits and enjoy entertainment at 1111db.
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